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FAQs

Frequently asked questions

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Home / Verification - KYC

What are the documents we require for renting a device?

Each customer must complete a KYC process. The KYC documents change based on the type of individual/ business you are. Student - PAN, Selfie, Bank Statement (if you do not have a PAN upload details of your guardian)

  1. Working Professional, Freelancer, Sole Proprietors - PAN, Selfie, Bank Statement
  2. Partnership Firm - Partner PAN, Selfie, Company PAN, and GST and Bank Statement
  3. Pvt Ltd - Co. PAN and GST, DIN details and Bank Statement

Currently, we do not accept any alternate documents. Please reach out to us by mail for any further queries.

When is my order confirmed?

Once you place an order, you must complete your KYC. Based on Equipp’s decision the order will be processed for delivery or cancelled. You can track the progress on your dashboard.

What if I don’t have a document?

Unfortunately, to process your order we require all the documents mentioned during your KYC.