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FAQs

Frequently asked questions

Have questions? We’re here to help

What does the insurance cover?

We offer insurance only on laptops, and it will cover physical damage and water damage. However, each case is different, if there is a clear case of negligence, the coverage can be denied. On a case-to-case basis, theft, and robbery can also be covered. However, an FIR needs to be filed immediately and shared with Equipp.

I opted for Insurance, will I be charged for damages?

You will be charged 5% of the repair cost or 5000/- whichever is the lower amount

What if I did not opt for Insurance?

Unfortunately, in such a scenario if there is any damage or loss of product you would be charged the whole repair/ replacement cost of the product.